10–11 May 2027 · Manchester, GB

Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event

Contact Centre Summit is a focused B2B customer service summit for senior contact centre and customer experience professionals and solution providers. It features targeted networking, expert-led seminars, certification programmes and pre-arranged one-to-one meetings to connect buyers and suppliers, showcase communication and contact centre technology, and cover emerging trends and best practices in customer contact operations.

Last updated

Dates
10–11 May 2027
Venue
Radisson Hotel & Conference Centre London Heathrow; The Manchester Deansgate Hotel
Location
Manchester, GB
Frequency
Annual
Audience
Trade
Duration
2 days
Scale
National
Exhibitors
63Fact
IT & SoftwareMarketing & Advertising
Event website

Compiled from public sources and periodically reviewed and updated. This information is provided for general guidance only and may be incomplete or out of date — please verify all details directly with the organizer or venue before relying on them.

About Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event

Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event is a national trade fair for the IT & Software and Marketing & Advertising industries, taking place in Manchester, United Kingdom. The 2027 edition runs 10–11 May 2027 at Radisson Hotel & Conference Centre London Heathrow; The Manchester Deansgate Hotel. It brings together an estimated 63 exhibitors. Event Scout has indexed 63 exhibiting companies for the event so far.

Known editions

Venue

Radisson Hotel & Conference Centre London Heathrow; The Manchester Deansgate Hotel

Manchester, England, GB

Who exhibits at Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event

We've captured 63 exhibitors for Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event (roster as of 2026). They span 12 countries, 54% of them based outside the United Kingdom.

Where exhibitors are based

Exhibitors' head-office countries, most-represented first.

  • United Kingdom46%·17
  • United States22%·8
  • Germany5%·2
  • France5%·2
  • United Arab Emirates3%·1

Based on 37 exhibitors with a known head-office country.

What exhibitors do

The industries the exhibitor base works in, by share of the roster.

  • Software It86%·48
  • Services64%·36
  • Industrial Automation16%·9
  • Energy Electronics7%·4
  • Finance4%·2

Based on 56 exhibitors with an industry label — a company can carry several, so shares can total over 100%.

Exclusivity

60%Class Cof exhibitors exhibit nowhere else we track

Strongly exclusive — most exhibitors skip the other events we track, giving this show a distinct roster.

Cross-referenced against 63 exhibitors in our event graph.

International reach

54%Class Dof exhibitors are based abroad

Regionally international — neighbouring countries alongside a strong home base.

Exhibitor calibre

Publicly listed75%·3

listed companies

Large enterprises0%·0

1,000+ employees

Of 4 exhibitors whose company size we know.

Compiled from public sources and periodically reviewed and updated. This information is provided for general guidance only and may be incomplete or out of date — please verify all details directly with the organizer or venue before relying on them.

Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event 2027 exhibitor list

Event Scout has indexed 60+ companies exhibiting at Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event so far. They span industries including software-it,services, industrial-automation,software-it,services and software-it. The preview below shows a sample of the indexed roster; the full list is available through Event Scout.

  • FFreshworks
  • TTalkdesk
  • ZZoho
  • VVonage
  • VVerint
  • Aircall
  • Moneypenny UK
  • Foundever
  • Proximus Global
  • Hear
  • Exponential-e Ltd.
  • Capacity
  • Capacity
  • Nextiva
  • Kerv
  • NFON
  • Synthflow
  • Engage Hub
  • Capita Corporate
  • Odigo
  • Outsourcing Solutions Redefined
  • Resolvable
  • Puzzel
  • Mayday
  • Sabio

+ 38 more exhibitors

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Frequently asked questions

When is Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event 2027?
Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event 2027 runs 10–11 May 2027 at Radisson Hotel & Conference Centre London Heathrow; The Manchester Deansgate Hotel.
Where is Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event held?
Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event is held at Radisson Hotel & Conference Centre London Heathrow; The Manchester Deansgate Hotel in Manchester, United Kingdom.
How many exhibitors does Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event have?
Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event counts an estimated 63 exhibitors. Event Scout has indexed 63 exhibiting companies so far.
Who exhibits at Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event?
Indexed exhibitors include Freshworks, Talkdesk, Zoho and Vonage. The event spans the IT & Software and Marketing & Advertising sectors.
Is Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event worth attending?
Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event is a national trade show for the IT & Software and Marketing & Advertising industries, so it is most relevant to exhibitors and buyers in those industries. It brings together an estimated 63 exhibitors. Whether it is worth attending depends on your objectives, but its scale and sector focus are a useful guide.
How do I get the Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event exhibitor list?
Event Scout has indexed 63 companies exhibiting at Contact Centre Summit: Connecting Leaders at the UK's Top Call Centre Event so far. A sample is shown in the exhibitor-list section on this page, and the full roster is available through Event Scout.

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