30 Nov 2026 · Berlin, DE

CCW 2026

CCW (Customer Contact Week) is an international conference and trade show in Berlin focused on customer service, customer experience (CX) and AI. It combines multi-day conference programming (expert presentations, Masterdays) with a multi-day expo where companies from the sector present solutions for customer engagement. The event is organised by Management Circle AG and attracts an international professional audience from the customer dialogue industry.

Last updated

Dates
30 Nov 2026
Venue
ECC Berlin
Location
Berlin, DE
Frequency
Annual
Audience
Trade
Scale
International
Exhibitors
236Estimate
Visitors
8,500Fact
IT & Software
Event website

Compiled from public sources and periodically reviewed and updated. This information is provided for general guidance only and may be incomplete or out of date — please verify all details directly with the organizer or venue before relying on them.

About CCW 2026

CCW 2026 is an international trade show for the IT & Software industry, held in Berlin, Germany. The 2026 edition runs 30 Nov 2026 at ECC Berlin. It brings together an estimated 236 exhibitors and 8,500 visitors (organizer-confirmed). Event Scout has indexed 236 exhibiting companies for the event so far.

Known editions

Venue

ECC Berlin

Berlin, Niedersachsen, DE

Who exhibits at CCW 2026

We've captured 236 exhibitors for CCW 2026 (roster as of 2026). They span 21 countries, 47% of them based outside Germany.

Where exhibitors are based

Exhibitors' head-office countries, most-represented first.

  • Germany53%·51
  • United States19%·18
  • Switzerland5%·5
  • France3%·3
  • China2%·2

Based on 97 exhibitors with a known head-office country.

What exhibitors do

The industries the exhibitor base works in, by share of the roster.

  • Software It83%·50
  • Services57%·34
  • Energy Electronics20%·12
  • Industrial Automation15%·9
  • Construction7%·4

Based on 60 exhibitors with an industry label — a company can carry several, so shares can total over 100%.

Exclusivity

66%Class Cof exhibitors exhibit nowhere else we track

Strongly exclusive — most exhibitors skip the other events we track, giving this show a distinct roster.

Cross-referenced against 236 exhibitors in our event graph.

International reach

47%Class Dof exhibitors are based abroad

Regionally international — neighbouring countries alongside a strong home base.

Exhibitor calibre

Publicly listed57%·12

listed companies

Large enterprises62%·13

1,000+ employees

Of 21 exhibitors whose company size we know.

Compiled from public sources and periodically reviewed and updated. This information is provided for general guidance only and may be incomplete or out of date — please verify all details directly with the organizer or venue before relying on them.

CCW 2026 exhibitor list

The CCW 2026 exhibitor list currently counts 230+ indexed companies. They span industries including software-it,energy-electronics, logistics-transport,energy-electronics,automotive and energy-electronics. The preview below shows a sample of the indexed roster; the full list is available through Event Scout.

  • MMicrosoft
  • AAmazon
  • SSamsung de
  • CCisco
  • SSalesforce
  • Huawei
  • Vodafone
  • Corporate Website
  • ServiceNow
  • Five9
  • AudioCodes
  • 1&1 Versatel GmbH
  • Talkdesk
  • Genesys
  • First Orion
  • Vonage
  • ElevenLabs
  • yealink
  • Aircall
  • Whatfix
  • BAHIA
  • eGain
  • Sutherland
  • Shokz
  • TP

+ 211 more exhibitors

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Frequently asked questions

When is CCW 2026?
CCW 2026 runs 30 Nov 2026 at ECC Berlin.
Where is CCW 2026 held?
CCW 2026 is held at ECC Berlin in Berlin, Germany.
How many exhibitors does CCW 2026 have?
CCW 2026 counts an estimated 236 exhibitors. Event Scout has indexed 236 exhibiting companies so far.
Who exhibits at CCW 2026?
Indexed exhibitors include Microsoft, Amazon, Samsung de and Cisco. The event spans the IT & Software sector.
Is CCW 2026 worth attending?
CCW 2026 is an international trade show for the IT & Software industry, so it is most relevant to exhibitors and buyers in that industry. It brings together an estimated 236 exhibitors. Whether it is worth attending depends on your objectives, but its scale and sector focus are a useful guide.
How do I get the CCW 2026 exhibitor list?
Event Scout has indexed 236 companies exhibiting at CCW 2026 so far. A sample is shown in the exhibitor-list section on this page, and the full roster is available through Event Scout.

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