23–24 Sep 2029 · Vienna, AT

Contact Centres 2026

The 17th Annual Optimising Contact Centres Summit is a two-day professional summit taking place 2026-09-23 to 2026-09-24 in Vienna at MAXX by Steigenberger. It is a senior-level business event for contact centre and customer service leaders focusing on topics such as agentic AI, digital metrics for CX, personalization and empathy at scale, ethics and transparency in AI, journey orchestration, and AI-driven service transformation. The programme features speakers from major companies and offers networking opportunities and limited-seat attendance.

Last updated

Dates
23–24 Sep 2029
Venue
Vienna
Location
Vienna, AT
Frequency
Triennial
Audience
Trade
Duration
2 days
Business & FinanceMarketing & Advertising
Event website

Compiled from public sources and periodically reviewed and updated. This information is provided for general guidance only and may be incomplete or out of date — please verify all details directly with the organizer or venue before relying on them.

About Contact Centres 2026

Contact Centres 2026 is a trade show for the Business & Finance and Marketing & Advertising industries, held in Vienna, Austria. The 2029 edition runs 23–24 Sep 2029 at Vienna.

Known editions

Venue

Vienna

Vienna, AT

Exhibitors

We haven't indexed the exhibitors for this event yet. We add them as events are confirmed and rosters are published — please check back soon.

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Frequently asked questions

When is Contact Centres 2026 2029?
Contact Centres 2026 2029 runs 23–24 Sep 2029 at Vienna.
Where is Contact Centres 2026 held?
Contact Centres 2026 is held at Vienna in Vienna, Austria.
Is Contact Centres 2026 worth attending?
Contact Centres 2026 is a trade show for the Business & Finance and Marketing & Advertising industries, so it is most relevant to exhibitors and buyers in those industries. Whether it is worth attending depends on your objectives, but its scale and sector focus are a useful guide.

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